Contact us
Last updated: 26 March 2026
Whether you have a question about your account, a prize, or how Prizelee works, we are here to help. Use the form below and we will get back to you as soon as we can.
Before getting in touch, you may find your answer in our frequently asked questions.
Send us a message
What to expect
- We aim to reply within 48 hours, Monday to Friday.
- For prize or payout queries, please include the email address linked to your account so we can look into it quickly.
- If you are reporting a bug, a brief description of what happened and which device or browser you were using helps us investigate faster.
Prefer email?
You can also reach us directly at help@prizelee.com. We read every message and will do our best to help.