Terms of Service
Last updated: 15 April 2026
1. Introduction
Prizelee is a free, ad-supported cash prize draw platform operated by Stephen Taylor, based in the United Kingdom. Company registration is in progress.
These Terms of Service govern your access to and use of the Prizelee website and application. By creating an account or entering a competition, you agree to them. If you don't agree, please don't use the service.
These Terms should be read alongside our Privacy Policy and Official Rules. Where there is a conflict between these Terms and the Official Rules, the Official Rules take precedence for competition-specific matters.
We're writing this in plain English. It's not a substitute for legal advice — if you have a question about your specific situation, please seek independent legal guidance.
2. Eligibility
Age
You must be at least 18 years old to use Prizelee and enter competitions. We verify age at sign-up and reserve the right to request further verification before issuing any prize.
Where you can enter from
Prizelee is open to residents of the United Kingdom, United States, European Union, and Canada. We welcome participants from other countries where no local law prohibits entry into free prize draws — but it is your responsibility to confirm that participation is lawful in your jurisdiction before entering.
Regardless of where you live, participation is prohibited if you are located in, or are a national or resident of, a country subject to comprehensive international sanctions (including but not limited to countries on the OFAC Specially Designated Nationals list — currently including Cuba, Iran, North Korea, Russia, Syria, and certain regions of Ukraine). This list can change; it is your responsibility to check your status. Prizelee reserves the right to withhold prizes where sanctions compliance is in question.
Employee exclusions
Employees, contractors, directors, and agents of Prizelee — and their immediate family members (defined as spouses or partners, parents, siblings, and children sharing the same household) — are not permitted to enter competitions. This is industry standard practice and keeps the draws fair.
One account per person
Each individual may hold only one Prizelee account. Duplicate accounts will be removed and any associated entries or prizes forfeited.
3. How to enter
Entry is free. Creating an account and logging in during a competition period automatically gives you one entry to that competition. No purchase, subscription, or payment of any kind is required. No purchase is ever required to win.
Once you have your free entry, you can choose to earn additional entries through optional actions:
- Watching short video advertisements
- Completing surveys through our partner survey providers
- Inviting other eligible people to join Prizelee
Optional actions are never required. Your base entry is fully valid from the moment you log in. Additional entries simply increase your chances. All entries — free or earned through optional actions — carry exactly equal weight in the draw.
For the full detail on how entries work and invite mechanics, see the Official Rules and How It Works.
4. The competition
Each competition runs for a fixed period, displayed on the homepage and in the app. When the competition ends, winners are selected at random from all eligible entries. The selection is automated and impartial — whether your entries came from logging in, watching ads, taking surveys, or invites makes no difference to your odds per entry.
One entry is drawn for the grand prize. Separate entries are drawn for any bonus prizes. A single user may win at most one prize per competition.
Prizelee reserves the right to modify, extend, or cancel a competition at any time if circumstances require it (for example: technical failure, prize funding shortfall, or regulatory constraint). If a competition is cancelled, no prizes will be awarded for that competition and no compensation will be payable.
5. Winner notification and claiming
If you win, we will notify you in two ways:
- Email — sent to the address associated with your Prizelee account
- In-app banner — displayed the next time you log in
You have 30 days from the date of the initial notification email to claim your prize. During this period we may send reminder emails.
If the prize is not claimed within 30 days, it lapses. At Prizelee's discretion, lapsed prize funds may be donated to a registered charity, re-drawn from remaining eligible entries, or rolled into the next competition. No compensation is payable for a lapsed prize.
It is your responsibility to keep your registered email address up to date. Prizelee is not responsible for notification failures caused by incorrect email addresses, full inboxes, or over-aggressive spam filters.
6. Prizes
Prize amounts are displayed on the homepage in your local currency (GBP, EUR, or USD) and may vary between competitions. Prize values are set in all three currencies. The amount shown is the amount you will receive if you win.
All prizes are paid via PayPal. To claim, you must provide a valid PayPal email address through the Prizelee app. If you do not have a PayPal account, you can create one free of charge at paypal.com. Prizelee does not collect bank account details or card numbers.
We reserve the right to verify your identity before issuing any prize. This is to prevent fraud and ensure prizes reach the right person. If we cannot verify eligibility, the prize may be withheld or transferred to an alternative winner.
Tax: winners are responsible for any taxes or duties applicable to their prize under the laws of their country of residence. In the UK, prizes from free prize draws are generally not subject to income tax for the recipient — but tax law is complex and we are not in a position to advise on your individual circumstances. If in doubt, consult HMRC or an accountant.
7. Ads, surveys, and optional extras
Advertising and survey revenue funds the cash prizes. Neither is ever a condition of entry.
We work with the following third-party partners to deliver optional content:
- Adsterra — video and display advertising
- CPX Research (Make Opinion GmbH) — optional surveys
- AdGem — optional offer wall and surveys
Each partner operates under their own terms and privacy policy. When you choose to interact with their content, those terms apply alongside ours. For surveys through CPX Research, certain profile information (date of birth, gender, postcode, country) may be shared for targeting purposes — see our Privacy Policy for full detail, and our My Details page to update or remove that information.
Completing optional actions increases your entries but does not guarantee a win.
8. Data and privacy
How we collect, use, and protect your data is set out in full in our Privacy Policy.
The legal basis for processing your data is our legitimate interest in running the competition service, and in some cases your explicit consent (for example, where we pass profile data to survey partners). We operate under the UK GDPR and the Data Protection Act 2018.
You have the right to access, correct, or delete your data. To exercise these rights, contact us at help@prizelee.com. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.
9. User accounts and acceptable use
You are responsible for keeping your account secure and for all activity that occurs under it. If you believe your account has been compromised, contact us at help@prizelee.com immediately.
You must not:
- Create multiple accounts or use another person's account
- Use bots, scripts, or other automated tools to interact with the service
- Manipulate entry systems or attempt to gain entries through dishonest means
- Abuse invite mechanisms, including self-referrals or fake invites
- Interfere with or disrupt the service, its servers, or connected networks
- Attempt to reverse-engineer, decompile, or extract source code from the service
Violations may result in immediate account suspension or termination and forfeiture of any pending prizes.
10. Intellectual property
All content, trademarks, logos, and software on Prizelee are owned by Prizelee or its licensors. You may not copy, reproduce, distribute, or create derivative works from any part of the service without prior written permission.
11. Disclaimer and limitation of liability
Prizelee is provided "as is" and "as available." We do not guarantee the service will be uninterrupted or error-free.
To the fullest extent permitted by law, Prizelee and its operators will not be liable for any indirect, incidental, special, or consequential losses arising from your use of the service — including loss of data, revenue, or expected prize winnings.
Our total liability for any claim arising from these Terms or the service shall not exceed the value of the prize in the relevant competition, or £100, whichever is lower.
Nothing in these Terms limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation — which cannot be excluded under English law.
12. Changes to these Terms
We may update these Terms from time to time. For minor clarifications, we'll update the date at the top of this page. For material changes — for example, changes to eligibility or prize mechanics — we'll notify you by email and display a notice in the app before the changes take effect.
Continued use of the service after changes are posted constitutes your acceptance of the revised Terms. If you don't accept the changes, you should stop using the service and may close your account.
13. Termination
We may suspend or terminate your account at any time if we reasonably believe you have violated these Terms. Upon termination, any pending entries or unclaimed prizes may be forfeited.
You may close your account at any time. Sections of these Terms that by their nature should survive termination — including limitation of liability, intellectual property, and disclaimers — will continue to apply.
14. Regulatory context
Prizelee operates within the following legal and regulatory framework. We mention these not to bury you in legalese, but because transparency about the rules we follow is part of running a legitimate service.
Gambling Act 2005
Free prize draws sit outside the Gambling Act 2005 because no payment is required to enter. Under the Act, a lottery requires participants to pay, a prize to be offered, and the winner to be chosen by chance. Prizelee removes the payment element — entry is genuinely free — which means we operate as a free prize draw, not a lottery, and do not require a Gambling Commission licence. The Gambling Commission's guidance on this boundary is published at gamblingcommission.gov.uk.
CAP Code (Committee of Advertising Practice)
The CAP Code governs non-broadcast advertising and promotional marketing in the UK, including prize promotions. It sets rules on stating closing dates, describing prizes accurately, notifying winners fairly, and ensuring optional extras are genuinely optional. The Advertising Standards Authority (ASA) enforces the Code. Their guidance on prize promotions is at asa.org.uk.
Consumer Protection from Unfair Trading Regulations 2008
These Regulations prohibit misleading actions or omissions that might affect a consumer's decision to enter a promotion — including creating a false impression that a prize has been won, or making it unreasonably difficult to claim. They apply to how we describe competitions, what we promise in our Terms, and how we handle prize claims.
UK GDPR and Data Protection Act 2018
UK GDPR and the Data Protection Act 2018 govern how we collect and use your personal data. We are required to tell you what data we collect, why we process it, who we share it with, and how you can exercise your rights. Our Privacy Policy covers this in full. The ICO supervises compliance at ico.org.uk.
15. Disputes and governing law
If something goes wrong, please contact us first at help@prizelee.com. Most issues can be resolved quickly. We take complaints seriously and will respond within 5 working days.
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the service that cannot be resolved directly will be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Frequently asked questions
Is entry really free?
Yes, completely. Creating an account and logging in during a competition period gives you one entry at no cost. No credit card, no subscription, no purchase. Optional actions like watching an ad or completing a survey can earn you additional entries, but they are never required to participate. For the legal basis of how free draws work, see our blog post on how free UK prize draws work.
How are winners chosen?
Winners are selected at random from all eligible entries at the end of each competition. The process is automated and impartial. Every entry — regardless of whether it was earned for free or through an optional action — has exactly the same chance of being drawn.
Do I have to watch ads or complete surveys?
No. Watching ads and taking surveys are entirely optional. They fund the prize pot and give you additional entries, but your base entry is valid without them. You can enter every competition and never watch a single ad.
How does Prizelee use my data?
We use your data to operate the service, administer prizes, and prevent fraud. We do not sell your personal data to third parties. If you choose to take surveys, some profile information is shared with our survey partners for targeting — but only with your knowledge, and you can update or remove it from your My Details page. Full details are in our Privacy Policy.
Can I withdraw from a competition?
You can close your account at any time. Closing your account removes you from any active competition. Entries earned in that competition are forfeited. There is no other mechanism to withdraw a specific entry while keeping your account active — once entered, your entry stands until the draw.
How long do I have to claim my prize?
30 days from the date of your notification email. We'll send reminders, but if we don't hear from you within that window, the prize lapses. Make sure your registered email address is current and check your spam folder if you're expecting to hear from us after a draw.
Do I have to pay tax on winnings?
In the UK, prizes from free prize draws are generally not taxable income for the recipient. However, tax rules vary by country and can depend on the prize size, your personal tax situation, and how you use the money. Prizelee cannot advise on your individual tax position. If you're unsure, speak to HMRC or an accountant.
Who can I contact if I have a dispute?
Email us at help@prizelee.com. We aim to respond within 5 working days. If we can't resolve your issue directly, you can contact the Advertising Standards Authority (for complaints about how the promotion was described) or the ICO (for data-related complaints).
Is there an age restriction?
Yes. You must be 18 or over to use Prizelee and enter competitions. This is a legal requirement — we operate prize draws and, like any such service, must ensure participants are adults. We verify age at sign-up and may request additional verification before releasing a prize.
What happens if the Terms change?
For minor updates, we'll change the date at the top of this page. For material changes — anything that meaningfully affects how competitions work, eligibility, or prize mechanics — we'll email you and display a notice in the app before the changes take effect. Continuing to use Prizelee after changes are posted means you accept the updated Terms.
Contact
Questions about these Terms? Email us at help@prizelee.com. You can also reach us via the contact page.